In this episode of As the Drum Turns, Jeff & Lora celebrate Team Appreciation Day and share a few insights from the book, Uncommon Service, and how creating a feeling of ease for our customers keeps them coming back.

In this episode of As the Drum Turns, Jeff & Lora talk about getting out of the office and into the field and how winning is measured in customer interactions, not hours in the office.

In this episode of As the Drum Turns, Jeff & Lora discuss Halloween costumes, Brazilian food, and how different roles and perspectives can strengthen our team.

In this episode of As the Drum Turns, Lora is joined by Chief Human Resource Officer, Beth Smotherman, and Chief Technical Officer, Mike Zagula, to answer some hard-hitting questions and discuss what's new in their departments.

In this episode of As the Drum Turns, Jeff & Lora discuss Missouri Football's "Something to Prove" mentality and what we can learn from it as SRM continues to grow.