
As the Drum Turns
How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.
Episodes
265 episodes
265: Differentiation
In this episode of As the Drum Turns, Jeff & Lora talk about the traits that set SRM apart from other companies, and how we can use those differences to win.
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14:11

264: The Power of Candor
In this episode of As the Drum Turns, Jeff & Lora cover March Madness, expanding our leadership, and how the simple act of being candid can transform our communication.
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18:28

263: Our Value System
In this episode of As the Drum Turns, Jeff & Lora talk about Jeff's night-pour in the loaner truck, two new GM's, and how we maintain our value system as our company grows.
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16:37

262: Women in Construction
In this episode of As the Drum Turns, Jeff & Lora are joined by Abigail Schultz, the plant manager of our first concrete plant in Smyrna, Tennessee to hear about her experience in the concrete industry.
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19:24

261: Normal vs. Remarkable
In this episode of As the Drum Turns, Jeff & Lora cover exciting technological advancements coming soon to SRM and the key differences between normal companies and remarkable companies.
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18:07

260: The Joy of Winning
In this episode of As the Drum Turns, Jeff & Lora talk about the joy of winning, the hard work it takes, and how a healthy fear of failure can drive us even further.
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12:38

259: Creating Fans
In this episode of As the Drum Turns, Jeff & Lora cover some key takeaways from this year's annual Leadership Conference and how we can help create SRM fans in 2025.
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16:26

258: The Best Country in the World
In this episode of As the Drum Turns, Jeff & Lora recap Jeff's studies in Mexico City, Jonel Engineering software, and why the U.S. is the best country in the world.
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16:57

257: World of Concrete Recap with Mike, Ryan, and Ben
In this episode of As the Drum Turns, Lora is joined by Mike Hollingshead, Ryan Hollingshead, and Ben Brooks to talk about the recent trip to Las Vegas and explain our company's history with the expo.
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14:38

256: Keep Climbing
In this episode of As the Drum Turns, Jeff is joined by Brian Hercules to shed some light on our company's real estate strategy, greenfielding efforts, and upcoming developments.
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14:35

255: Fundamentals of Admixtures with Mike Zagula
In this episode of As the Drum Turns, Jeff & Lora are joined by concrete expert and Chief Technical Officer, Mike Zagula, to help explain when, why, and how we use different types of admixtures.
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30:09

254: Teaching Our Customers
In this episode of As the Drum Turns, Jeff & Lora reveal our 2025 Leadership Conference guest speaker and cover how different companies work to teach their customers.
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21:11

253: What's Our New Year Strategy?
In this episode of As the Drum Turns, Jeff & Lora outline our 2025 strategy and discuss how winning more days than we lose will help us focus on our mission.
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15:51

252: 2024 Recap
In this episode of As the Drum Turns, Jeff & Lora recap the growth, generosity, and advancement that marked 2024, and look ahead to the upcoming year.
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15:23

251: Jingle all the Way
In this very merry episode of As the Drum Turns, Jeff & Lora get into the spirit with some Christmas questions before discussing how we support our sales teams and previewing the new SRM Loyalty Rewards Program.
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16:21

250: Get in the Truck
In this episode of As the Drum Turns, Jeff & Lora recap a big weekend of Christmas parades, improvements in East Tennessee, and the important perspective that comes when our leaders jump in a mixer.
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15:39

249: When Will Business Pick Up?
In this episode of As the Drum Turns, Jeff & Lora discuss plant improvements in Georgia, road-tripping, and what our team can do to increase business and create customer loyalty.
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13:52

248: Behind the Wheel with Zach Gallaher
In this episode of As the Drum Turns, Jeff & Lora are joined by North Division President, Zach Gallaher, to hear about recent acquisitions and Zach's storied history and unique career path at SRM.
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18:03

247: Sand Before You Paint
In this episode of As the Drum Turns, Jeff & Lora talk about entering our 22nd state, finishing concrete in Cleveland, and why we have to sand down the surface of our business before painting.
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14:41

246: Why Am I Still on Hold?
In this episode of As the Drum Turns, Jeff & Lora celebrate Team Appreciation Day and share a few insights from the book, Uncommon Service, and how creating a feeling of ease for our customers keeps them coming back.
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14:44

245: Get in the Field
In this episode of As the Drum Turns, Jeff & Lora talk about getting out of the office and into the field and how winning is measured in customer interactions, not hours in the office.
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13:26

244: Appreciating Differences
In this episode of As the Drum Turns, Jeff & Lora discuss Halloween costumes, Brazilian food, and how different roles and perspectives can strengthen our team.
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16:17

243: Q&A with Beth Smotherman & Mike Zagula
In this episode of As the Drum Turns, Lora is joined by Chief Human Resource Officer, Beth Smotherman, and Chief Technical Officer, Mike Zagula, to answer some hard-hitting questions and discuss what's new in their departments.
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16:12
