
As the Drum Turns
How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.
Episodes
293 episodes
293: The Zeigarnik Effect & Getting Things Done
In this episode of As the Drum Turns, Jeff & Tim discuss what psychology teaches us about the satisfaction of getting things done and the cognitive dissonance created by unfinished tasks.
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16:42

292: Building Cathedrals
In this episode of As the Drum Turns, Jeff & Lora discuss the different perspectives of three bricklayers and how the way we view our work can change how we do our work.
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15:58

291: Do Common Things Uncommonly Well
In this episode of As the Drum Turns, Jeff & Lora discuss the Family Day finale, and how every team member at SRM can "Do Common Things Uncommonly Well" to elevate our quality and service.
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17:53

290: Selling Shoes
In this episode of As the Drum Turns, Jeff & Lora cover a significant benefit update, upcoming HMC improvements, and what we can learn from the optimistic outlook of a shoe salesman.
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22:46

289: On the Green with Tom Zoeller
In this episode of As the Drum Turns, Jeff & Lora are joined by Middle Tennessee Sales Manager, Tom Zoeller, from the Tennessee Customer Appreciation Golf Tournament to discuss his 47-year career in the concrete industry and how the next ge...
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19:11

288: Impactful Brevity
In this episode of As the Drum Turns, Jeff & Lora cover the superpower of brevity and how impactful words and actions can revolutionize the customer experience.
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13:39

287: Take Pride in Everything You Do
In this episode of As the Drum Turns, Jeff & Lora cover a productive trip to the Dallas/Fort Worth metroplex, how steady improvement wins, and taking pride in every aspect of your work.
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16:09

286: Back to Base Camp
In this episode of As the Drum Turns, Jeff & Lora discuss how climbing Mt. Everest involves frequent trips to and from base camp and how we can embrace steady improvement in our business.
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15:32

285: The Importance of Consistency
The Importance of ConsistencyIn this episode of As the Drum Turns, Jeff and Lora dive into Jeff's travels this week, including a visit to a new quarry in Cowan, Tennessee. They share a few lighthearted moments (including ...
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14:03

284: It Takes All Of Us
In this episode of As the Drum Turns, Jeff and Lora reflect on their recent visit to Cincinnati, sharing key insights about what it truly means to deliver exceptional customer service. They emphasize the importance of consistency, comm...
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11:38

283: Purpose in Motion
In this episode of As The Drum Turns, Jeff and Lora talk about Family Day in New Jersey, Jeff’s recent trip to Savannah, and the importance of not procrastinating—instead, bringing a sense of urgency to our work and making every ...
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12:27

282: Radical Service
In this episode of As the Drum Turns, Jeff and Lora talk about why the little things matter and how radical service should drive everything we do.
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16:03

281: Blitz Them
In this episode of As the Drum Turns, Jeff & Lora discuss the "blitz them" mentality of Coach Williams and how we can adopt that mentality to win every day.
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11:46

280: Limestone, Servers, and Interviews
In this episode of As the Drum Turns, Lora is joined by Dale Cathey, Teddy Hazelwood, Danielle Pudvah, Bunny Grazier, Skyler Crews, Lisa Tracy, and Mike Zagula for an insightful conversation highlighting key updates and developments across thei...
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25:12

279: Live from Hickory Grove Road
In this episode of As the Drum Turns, we hear about the origin and history of the annual Fourth of July Picnic from Mike, Jeff, and Ryan live from the place where it all began.
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10:05

278: Ask the Experts
In this episode of As the Drum Turns, Jeff & Lora cover a visit to the Abilene mega-site and how the best consultants can be found in trucks and dispatch offices.
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18:13

277: Communicate & Follow Through
In this episode of As the Drum Turns, Jeff is joined by our General Counsel, J.D. Kious to give an overview of our legal department and how everyone can help by communicating and following through.
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18:24

276: The Illusion of Explanatory Depth
In this episode of As the Drum Turns, Jeff & Lora cover improvements at HMC, three new GM's, and how being able to explain something shows what you really know.
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16:53

275: Dictate the Day
In this episode of As the Drum Turns, Jeff & Lora cover recruiting efforts, HMC improvements, and how our leaders can take control of their responsibilities by being proactive.
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21:03

274: The New Mainframe
In this episode of As the Drum Turns, Jeff & Lora are joined by Skyler Crews to discuss how SRM is harnessing the power of data and AI to improve systems and processes across our company.
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22:13

273: Rowing & The Swing
In this episode of As the Drum Turns, Jeff & Lora talk about how rowers find "the swing" and the positive effect of synchronized effort on our teams.
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17:25

272: Controlling What's Controllable
In this episode of As the Drum Turns, Jeff & Lora talk about the weekend at Wild Adventures, a life-saving loader operator, and the importance of controlling the controllable factors.
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17:53

271: The SRM Flywheel
In this episode of As the Drum Turns, Jeff & Lora discuss the SRM Flywheel and how it helps us visualize our strategy and what we are looking to accomplish.
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18:17
