As the Drum Turns
How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.
Episodes
255 episodes
255: Fundamentals of Admixtures with Mike Zagula
In this episode of As the Drum Turns, Jeff & Lora are joined by concrete expert and Chief Technical Officer, Mike Zagula, to help explain when, why, and how we use different types of admixtures.
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30:09
254: Teaching Our Customers
In this episode of As the Drum Turns, Jeff & Lora reveal our 2025 Leadership Conference guest speaker and cover how different companies work to teach their customers.
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21:11
253: What's Our New Year Strategy?
In this episode of As the Drum Turns, Jeff & Lora outline our 2025 strategy and discuss how winning more days than we lose will help us focus on our mission.
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15:51
252: 2024 Recap
In this episode of As the Drum Turns, Jeff & Lora recap the growth, generosity, and advancement that marked 2024, and look ahead to the upcoming year.
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15:23
251: Jingle all the Way
In this very merry episode of As the Drum Turns, Jeff & Lora get into the spirit with some Christmas questions before discussing how we support our sales teams and previewing the new SRM Loyalty Rewards Program.
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16:21
250: Get in the Truck
In this episode of As the Drum Turns, Jeff & Lora recap a big weekend of Christmas parades, improvements in East Tennessee, and the important perspective that comes when our leaders jump in a mixer.
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15:39
249: When Will Business Pick Up?
In this episode of As the Drum Turns, Jeff & Lora discuss plant improvements in Georgia, road-tripping, and what our team can do to increase business and create customer loyalty.
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13:52
248: Behind the Wheel with Zach Gallaher
In this episode of As the Drum Turns, Jeff & Lora are joined by North Division President, Zach Gallaher, to hear about recent acquisitions and Zach's storied history and unique career path at SRM.
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18:03
247: Sand Before You Paint
In this episode of As the Drum Turns, Jeff & Lora talk about entering our 22nd state, finishing concrete in Cleveland, and why we have to sand down the surface of our business before painting.
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14:41
246: Why Am I Still on Hold?
In this episode of As the Drum Turns, Jeff & Lora celebrate Team Appreciation Day and share a few insights from the book, Uncommon Service, and how creating a feeling of ease for our customers keeps them coming back.
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14:44
245: Get in the Field
In this episode of As the Drum Turns, Jeff & Lora talk about getting out of the office and into the field and how winning is measured in customer interactions, not hours in the office.
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13:26
244: Appreciating Differences
In this episode of As the Drum Turns, Jeff & Lora discuss Halloween costumes, Brazilian food, and how different roles and perspectives can strengthen our team.
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16:17
243: Q&A with Beth Smotherman & Mike Zagula
In this episode of As the Drum Turns, Lora is joined by Chief Human Resource Officer, Beth Smotherman, and Chief Technical Officer, Mike Zagula, to answer some hard-hitting questions and discuss what's new in their departments.
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16:12
242: Something to Prove
In this episode of As the Drum Turns, Jeff & Lora discuss Missouri Football's "Something to Prove" mentality and what we can learn from it as SRM continues to grow.
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16:35
241: Wooden's Promises
In this episode of As the Drum Turns, Jeff & Lora discuss Jeff's mixer mishap and a few of Coach John Wooden's "Promises That Can Bring Happiness."
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13:59
240: Episodes of Excellence
In this episode of As the Drum Turns, Jeff & Lora discuss the difference between having moments of excellence and creating a culture of excellence.
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11:32
239: Welcome Minnesota & Wisconsin
In this episode of As the Drum Turns, Jeff & Lora welcome Minnesota and Wisconsin to the team and discuss SRM's growth strategy during a slow economy.
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17:13
238: Not Alaska or Nebraska
In this episode of As the Drum Turns, Jeff & Lora talk about creating space for decision-making, confidence feedback loops, and dealing with used car salesmen.
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14:05
237: How Dynasties Are Built
In this episode of As the Drum Turns, Jeff & Lora discuss college football dynasties and the ways they achieve and maintain long-term success.
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14:13
236: SRM's Secret Sauce
In this episode of As the Drum Turns, Jeff & Lora reveal SRM's top secret for success over the last 25 years and how it continues to shape our company's culture today.
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14:43
235: Goals vs. Strategies
In this episode of As the Drum Turns, Jeff and Lora discuss the distinction between goals and strategies, and why excelling in a few areas is more effective than being mediocre in many.
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15:38
234: Block Heads with Tommy & Vince
In this episode of As the Drum Turns, Lora is joined by Tommy Bigham and Vince Raburn from the Block Division as they discuss the past, present, and future of block production and sales at SRM.
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14:25
233: Surround Yourself with Experts
In this episode of As the Drum Turns, Jeff & Lora talk checkers, making your moves count, and the value of being around people smarter than yourself.
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16:27