In this episode of As the Drum Turns, Jeff & Lora begin discussing SRM's recent Great Place To Work certification and what the results of the survey tell us about our company's culture.

In this episode of As the Drum Turns, Lora is joined by Mike Hollingshead and Tim Langelier to discuss what good service means for our cement and aggregate divisions and the importance of picking up the phone every time it rings.

On this episode of As the Drum Turns, Jeff and Lora discuss the team’s commitment to constant improvement, always looking for ways to refine operations and better support the people they serve.

In this episode of As the Drum Turns, Jeff & Tim cover the fourth and final service principle from The Fred Factor by Mark Sanborn and discuss the act of gradual improvement.

In this episode of As the Drum Turns, Jeff & Tim cover the third service principle from The Fred Factor by Mark Sanborn and discuss how we can create value in everyday interactions with our customers.